FAQ

1. How long does shipping take, and how are large items shipped?

  • Processing: Allow 3-7 business days to process orders, especially for office chairs.

  • Shipping:

    • Desk Storage Racks & Notebook Holders: Ship via standard parcel carrier (5-10 business days).

    • Office Chairs: Ship via freight carrier (7-15 business days delivery). The carrier will contact you to schedule a delivery appointment.

  • Freight Delivery: Standard delivery is typically to your curb, doorstep, or first dry area (threshold delivery). Some carriers may offer room-of-choice for an additional fee.

2. What are the shipping costs?
Shipping costs vary by item size and destination:

  • Desk Storage Racks & Notebook Holders: Standard shipping rates apply; free shipping may be available over a certain amount.

  • Office Chairs: Shipping is calculated based on your ZIP code and item dimensions/weight. These are separate freight charges shown at checkout. Costs can be significant.

3. Do you offer assembly or White Glove delivery for office chairs?
We primarily offer threshold delivery. We do not typically offer assembly services. Office chairs require customer assembly (attaching base, seat, back, armrests). Assembly instructions and tools are included. Some carriers may offer "room of choice" delivery for an additional fee, but assembly is not included.

4. What types of office chairs do you offer?



Type Best For Key Features
Ergonomic Task Chairs Daily office work Adjustable seat height, lumbar support, armrests, tilt mechanism
Mesh Back Chairs Breathability, long hours Mesh back for airflow, breathable seat cushion
Leather/PU Leather Chairs Executive look, comfort Padded seat, leather upholstery, often high back
Fabric Upholstered Chairs Comfort, variety Soft fabric, various colors, padded
Gaming Chairs Gamers, style High back, racing style, adjustable armrests, lumbar pillow
Drafting Stools Standing desks, labs Tall height, foot ring

Specific features (weight capacity, adjustable armrests, seat depth adjustment, pneumatic lift) are detailed in each product description.

5. What types of desk storage racks do you offer?



Type Material Best For Features
Desktop Organizers Wood, metal, acrylic Pens, paper, supplies Compartments, drawers, shelves
Monitor Stands with Storage Wood, metal Raising monitor, storing items underneath Raised platform, often with drawer
Under-Desk Drawer Units Plastic, metal Utilizing under-desk space Slides under desk, holds supplies
Shelf Risers Plastic, metal Creating extra shelf space Elevates items on existing shelves
File Sorter/Trays Metal, plastic Organizing documents Stackable, wall-mountable options

Specific dimensions (LxWxH), weight capacity, and installation requirements are detailed in each product description.

6. What types of notebook holders do you offer?



Type Material Best For Features
Laptop Stands Aluminum, plastic, wood Elevating laptop for ergonomics Adjustable height, folding portable options
Notebook/Laptop Sleeves Neoprene, fabric, leather Protection during travel Padded, zippered, various sizes
Book Stands/Cookbook Holders Metal, wood, acrylic Holding books, tablets, cookbooks Adjustable angle, page holders
Magazine Holders Cardboard, metal, wood Organizing magazines, files Desktop or shelf storage
Notebook Folios Leather, fabric Carrying notebooks, iPad, papers Zippered, pen loops, card slots

7. How do I choose the right office chair?
Consider your needs and workspace:

  • Adjustability: Look for adjustable seat height, armrests (height/width), lumbar support, and tilt tension.

  • Seat Depth: Ensure the seat pan is the right depth for your thighs (usually 2-4 finger gap between seat edge and back of knee).

  • Back Support: Lumbar support is crucial for lower back health.

  • Material: Mesh for breathability, fabric for softness, leather for style.

  • Weight Capacity: Check the manufacturer's recommended weight limit.

  • Wheels/Casters: Ensure they are suitable for your floor type (hardwood, carpet).

8. How do I assemble my office chair?
Most office chairs follow a similar assembly process:

  1. Attach casters to the base.

  2. Insert the gas lift cylinder into the base.

  3. Attach the seat mechanism to the seat pan.

  4. Attach armrests to the seat (if separate).

  5. Attach the backrest to the seat.

  6. Slide the assembled seat onto the gas lift.

  7. Tighten all bolts securely.
    Always follow the specific instructions included with your chair. Some assembly may require two people.

9. How much weight can the desk storage racks hold?
Weight capacity varies by product. Each product listing specifies the maximum weight capacity. For monitor stands, check both the stand's capacity and your monitor's weight. For under-desk drawers, consider the weight of items you'll store.

10. How do I clean and care for my office chair?

  • Mesh: Vacuum with brush attachment; spot clean with mild soap and water.

  • Fabric: Vacuum regularly; spot clean with upholstery cleaner.

  • Leather/PU: Wipe with damp cloth; use leather conditioner periodically.

  • Plastic/Metal: Wipe with damp cloth and mild soap.

  • Casters: Remove hair and debris regularly for smooth rolling.

11. Are your products ergonomic?
Many of our office chairs and accessories are designed with ergonomics in mind. Look for features like adjustable lumbar support, seat height adjustment, and adjustable armrests. For laptop stands, look for adjustable height for proper screen positioning.

12. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through partners like Affirm or Klarna for larger purchases like office chairs.